Frequently Asked Questions

1. How to send sms via email?
2. How to send fax via email?
3. How to access services using Text Commands?
4. How to get the pricing?
5. How to Configure a Schedule?
6. How to Broadcast SMS?
7. How to configure your software to send SMS alerts?
8. How to make Payments?
9. What services are offered?
10. Which format is used for a telephone number?
11. How long can a message be?
12. Can I send a Text message to someone in a different country?
13. Can a person reply to my SMS Message?
14. Do you have a query or need to report a problem

At CourServ you can configure a schedule to send specific text messages to one or more people. For best flexibility this must be done on the website. You can also use your mobile to send a Text Command to CourServ so that a text message is sent by sms to someone or group of people at a specific time in the future.

Using the website you can create One Off, hourly, daily, weekly or monthly schedules.

By creating contacts and placing contacts in different groups you will be able to use a contact name instead of a mobile number to send sms. No need to send many sms to reach different people. Once the contacts and groups are created, it becomes easy to reach a group of people. At churches and other organisations you have differnet committees that you need to contact from time to time. With CourServ you only need to create these contacts and groups on the system once and you will be able to reach them at anytime and at any place directly from your Mobile Phone. Once registered you only need to go to the contact menu to setup your contacts.

Many software systems whether a Doctor Appointment System or a Network Managemt System allow you to send email alerts to a patient, customer or a technician. By using the Email to Sms Service you are able to convert these emails to SMS automatically so instead of an email alert, the person will receive an SMS. This is a much quicker and better way to alert someone about an emergency or an appointment. No need to purchase any additional devices. The only requirement is a connection to the Internet and membership with CourServ.  

CourServ employ the international format for a telephone number minus the plus sign

<Country Code> + <area code> + <local number>

Examples are:

• USA, Canada and Some Caribbean Countries: 1815361xxxx
• UK: 44203xxxxxxx
• South Africa: 2783xxxxxxx
• Botswana: 2677xxxxxxx

A standard text message has a maximum length of 160 characters. With CourServ, you can send a Text message with a maximum of 459 characters. We do this by joining up to 3 standard SMS messages into a single one message. When a message exceeds 160 characters the maximum size of each sms contains 153 characters as 7 characters are used for managment purposes. Each SMS is charged seperately, so the cost of sending 459 characters is 3 times the cost of a single Standard SMS.

Courserv is an international System which uses the international telephone format to send SMS so it should not matter where the destination is located.  You can know whether the Mobile Number is supported by simply using the "Check Number" feature on the side bar.

Yes! CourServ gives the user a lot of flexibility. You can determine whether you want to receive the reply in the form of an SMS by simply configuring your profile. You can also configure a Contact as a trusted person so that you will always receive sms reply from this person. CourServ nevertheless allows you to receive every reply as an email message at no charge. It should be noted that the user will be charged for every SMS received from a non-user.